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Retail Technology, Retail technology News

Prepping and profiting from Black Friday

Simon Wharton, managing director of PushON, on how retailers can maximise their online sales and prepare for the rush ahead of Black Friday

CASE STUDY: Carrefour Group harmonises cross-border payments

Carrefour Groupís payments subsidiary Market Pay has harmonised the retailerís cross-border payments across 30 countries and 11,500 stores

 Ann Summers reveals CX upgrade

Lingerie and adult toy retailer Ann Summers is implementing new customer experience (CX) software

The inclusive customer offer

Joanne Turner, head of marketing at queue management specialist Tensator, on why retailers should line up to provide an inclusive customer journey

Cath Kidston enhances online and mobile shopping

British lifestyle brand Cath Kidston is overhauling its online and mobile shopping experience for customers

Wayfair launches photo search

Home furnishing store Wayfair has launched artificial intelligence-enabled Search with Photo in Europe

Walmart adds new research software

Walmart adds new research software

Walmart is to implement new research software that will centralise its online research operations and reduce cost
Brexit: IOT to the rescue?

Brexit: IOT to the rescue?

Can technology provide a solution to post-Brexit retail supply chains issues? Malcolm Dowden, legal director, and Ted Claypoole, partner, at transatlantic law firm Womble Bond Dickinson think so
The age of personalisation

The age of personalisation

For retailers, this is truly the age of personalisation but what are the challenges and opportunities to getting closer to your customers? Paul Fennemore, C-Suite Level digital marketing and experience...
adidas launches new app

adidas launches new app

Sportswear giant adidas has launched a new app to bring consumers a seamless shopping experience, personalised services and inspiration on sport and style
 Arcadia Group expands payment options

Arcadia Group expands payment options

Fashion brands house Arcadia Group has expanded its payments options to give consumers more choice
 CASE STUDY: Poundland goes digital

CASE STUDY: Poundland goes digital

Discount store chain Poundland has undergone a modernisation project to enhance its shopping experience and workplace productivity with digital assets
Harvey Nichols selects new analytics platform

Harvey Nichols selects new analytics platform

Luxury retailer Harvey Nichols is looking to transform its customers’ journey with a new user experience analytics platform
 Maplin improves omnichannel experience

Maplin improves omnichannel experience

Electronics retailer Maplin has selected new software to help brings its in-store experience online