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Iceland and The Perfume Shop have begun utilising an artificial intelligence-powered online reviews platform
Storage and organisational products retailer The Container Store is transforming customer scheduling with new software
London fashion brand COS will launch online in China next month on Alibaba’s Tmall platform
Tool retailer Toolstation has enhanced its omnichannel offering with personalised direct mail
Digital transformation and the positive impact it can have on the customer experience (CX) emerged as a major theme at Retail Week’s Tech. held in London last week by RetalTechnology.co.uk staff writer
Online electrical retailer AO.com is acting to futureproof its IT operations with them new software
Walmart expands automated grocery kiosks
Walmart is expanding its vending machines for online grocery orders with a second stage of the concept
CASE STUDY: Fortnum & Mason stays relevant with feedback
Luxury retailer Fortnum & Mason has significantly improved their customer experience through guest feedback
NYC next destination for Amazon Go
Amazon’s cashierless store concept Amazon Go is heading to New York City
PEI gets personal with new software
Global fashion house Perry Ellis International (PEI) has deployed new cloud personalisation software
Alibaba Cloud comes to Europe
The cloud computing arm of ecommerce giant Alibaba is bringing its Alibaba Cloud platform to Europe
Lamps Plus lights up with personalisation
Lighting retailer Lamps Plus has reduced bounce rates from online product ads by 22% with new personalisation software
Jurlique gets digital makeover
Australian cosmetics specialist Jurlique has rolled out a new intelligent digital platform to form the basis of its ecommerce strategy
Molton Brown freshens up stock accuracy
Luxury fragrance brand Molton Brown has gone mobile to improve stock accuracy and visibility| Ask The Expert
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