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Retail Technology, Retail technology News

Kronos touts new user experience

Wednesday July 14 2010

Announces availability of ‘revolutionary’ next-generation user interface

Announces availability of ‘revolutionary’ next-generation user interface


Kronos today introduced a new user experience based on rich internet application (RIA) technology that harnesses the ease of use and intuitiveness of consumer-oriented technologies


Recognising that today’s top consumer-oriented technologies have forever changed the way people interact with technology, Kronos said this latest release is designed to fundamentally revolutionise the way business application software is used and define an entirely new generation of workforce management (WFM) products.


The WFM provider added that its next-generation user interface (UI) was designed around two breakthrough capabilities: Instant engagement features mean managers and employees are just a few clicks away from all the information they need to do their jobs. From within a new navigator, managers can view critical business information such as employee scheduling coverage, employee work hours, time-off requests, and other key workforce performance information and indicators.


Offering users a helping hand


The second of the key capabilities is described as ‘Guided decisions’. The new interface has the intelligence to not only identify issues, but also to recommend solutions to common workforce challenges, according to the company. By providing users with a set of options, it allows them to choose the most appropriate course of action to effectively manage their workforce. These “guided decisions” can not only save frontline managers valuable time, but they help them make the right decisions, so that an organisation’s workforce is optimally and efficiently managed to deliver world-class products and services.


Kronos’ new user interface can be deployed with Workforce Central 6.1, and is also available free of charge to Workforce Central customers currently on maintenance.


Aron Ain, Kronos chief executive officer, stated: “Kronos is defining an entirely new way of managing the workforce. The next generation of workforce management solutions delivers an intuitive, exciting experience that people will be drawn to use. We are investing more aggressively than ever before in product development as part of our mission to prove that workforce management doesn’t have to be so hard.”


Learning from social network success


Mollie Lombardi, senior human capital management research analyst at the Aberdeen Group, commented: “The new UI from Kronos brings schedule creation and workforce data analysis from a back-room, labour intensive, and often paper-based process into a format as easy to use as a Facebook page.”


Troy Fee, senior vice president of human resources at Kronos WFM customer, Pep Boys, added: “Like a high-definition television, Kronos’ next-generation user interface delivers workforce management content in a new hi-def format that engages and guides managers to make the best possible decisions. Kronos is bringing consumer-inspired intelligence and ease to our otherwise highly complex process of managing a workforce of 18,000 employees in more than 580 stores.”