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Retail Technology, Retail technology News

Tesco Wine slashes delivery times

Friday December 11 2009

Tesco has enhanced its wine distribution business with the introduction of Manhattan Associates' Warehouse Management system (WMS) at its UK fulfilment centre (FC) for Tesco Wine by the Case at Brackmills, Northampton.  

Tesco has enhanced its wine distribution business with the introduction of Manhattan Associates' Warehouse Management system (WMS) at its UK fulfilment centre (FC) for Tesco Wine by the Case at Brackmills, Northampton.

 

Customers ordering wine in case multiples for home delivery via the recently re-launched Tesco Wine website can now opt for next-day delivery, as well as continue to book a two-hour delivery window ahead of time in the same way that the Tesco.com grocery shopping service operates.

 

The new service has been enabled through integration of the Manhattan solution with the existing Tesco.com grocery home delivery applications.

 

As part of a strategic review of Tesco.com's distribution network for wine delivery, Tesco decided to bring the new service operation under the sole direction of the home shopping division through the transition of its 190,000 square-foot distribution centre (DC) at Brackmills, replacing a previously shared service arrangement with the stores’ distribution function.

 

As part of the transition, Tesco selected Manhattan Associates' WMS to manage the flow of stock through the FC, with inbound supply being sourced largely through integration with the stores distribution operations.

 

Tesco Direct, the home delivery service for a wide range of Tesco's non-food products, is already using the Manhattan Associates system at its UK FC at Daventry, a short distance from the Brackmills site, so the extension of the solution to Tesco Wine was a logical decision.

 

"Choosing Manhattan Associates for Tesco Wine was a straightforward decision following the success of the solution at Tesco Direct," commented Neil Ashworth, Tesco.com supply chain director.

 

"Our old in-house mainframe application simply couldn't deliver the service we want to offer our customers as we move further into the 21st Century. Tesco Direct is already running efficiently using Manhattan Associates and the solution proved to be very easy to reconfigure for the wine operation. We now have far better control of our stock holding and have been able to greatly improve the availability of products for customers. Delivery options used to be four days or more – now we offer next day delivery if requested. Initial feedback from customers has been extremely positive."

 

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