Click here
Click here
Retail Technology, Retail technology News

Pets at Home chooses IDM Software to protect margins

Friday December 11 2009

The UK's leading specialist retailer of pet foods and pet products, has chosen LossManager, from IDM Software to help improve their loss prevention efficiency and protect their margins.  

The UK's leading specialist retailer of pet foods and pet products, has chosen LossManager, from IDM Software to help improve their loss prevention efficiency and protect their margins.

 

LossManager is designed to allow retailers to analyse data across their entire estate, integrating information from multiple sources and promoting collaborative working with other retail departments to quickly pinpoint and tackle losses. When combined with information from internal audit and other systems such as stock movement, cash movement, operator attendance and CCTV, the vendor said it can very quickly get to grips with the bigger picture of internal loss.

 

Scott Holland, head of loss prevention for Pets at Home recognised that, by implementing data mining as a core element of his loss prevention strategy, he would be able to efficiently support the continued success and growth of the pets supplies and care retail business.

 

Holland said: "While the vast majority of our colleagues operate to the highest ethical standards, I wanted a system that would help my team quickly identify and deal with the inevitable isolated cases of employee dishonesty that occur. However, much more important to me was to find a supplier that had the expertise and vision to look beyond just the fraud and help me deliver the much higher returns available to Pets at Home by tackling process-based losses".

 

He continued: "After a thorough review of the suppliers and products available we chose IDM because they demonstrated an excellent level of expertise, which was evident in the vision and thought leadership that they shared with us and their genuine desire to work in partnership with us.

 

"I am confident that we will see a quick return on our investment and that, with their absolute commitment to customer service, IDM are the right people for us to build a long term partnership with."

 

www.idmsoftware.com