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Retail Technology, Retail technology News

Swizzels Matlow sweetens supply chain success

Friday December 11 2009

Swizzels Matlow, the British confectionery manufacturer has improved inventory control, staff productivity and customer service levels after successfully deployed Manhattan Integrated Logistics Solutions (ILS).  

Swizzels Matlow, the British confectionery manufacturer has improved inventory control, staff productivity and customer service levels after successfully deployed Manhattan Integrated Logistics Solutions (ILS).

 

Built on Microsoft.NET, the ILM deployment at its distribution centre (DC) in Adlington, Cheshire has resulted in improved inventory management, productivity and operational efficiency.

 

The family owned business, which is famous for retro sweets including Drumsticks, Love Hearts and New Refreshers, extended the size of its Adlington DC by approximately 10% at the same time as introducing the Manhattan system and radio frequency (RF) scanning capability in order to facilitate an increase in product throughput and speed up order processing times.

 

The new warehouse management solution replaced a paper-based system that was not sophisticated enough to accurately manage the fast turnover of stock, which had grown to exceed 1,000 pallets a week.

 

"Since deploying the system, we have maintained a tighter control on the movement of stock," stated the operations director for Swizzels Matlow. "The resulting operational efficiencies have meant that fewer hours are spent completing the same amount of work. Tasks are more targeted and, as we have visibility into who is doing what, we can redeploy resource much more logically. Overall, this has meant that we have been able to provide a better quality of service to our customers."

 

www.manh.com