The newly opened Roux at Parliament Square restaurant of Michelin-starred chef Michel Roux Jnr installs hospitality technology from Agilysys

The newly opened Roux at Parliament Square restaurant of Michelin-starred chef Michel Roux Jnr installs hospitality technology from Agilysys

Earlier this year, Restaurant Associates, part of Compass Group UK and Ireland, invited its existing electronic point-of-sale (EPoS) supplier Agilysys to meet the new Roux at Parliament Square restaurant’s requirements for EPoS systems with in-built chip and PIN processing, and for technology to manage and automate its dining reservations.

Agilysys has supplied its InfoGenesis POS solution together with integrated ResPAK restaurant management and reservation functions. Wireless chip and PIN functionality enables bills to be settled at the table.

Business-wide systems integration means that ResPAK can be used to take a reservation, drinks tabs can be opened in the bar and allocated to the table, restaurant orders are communicated electronically to the kitchen and printed remotely, with the InfoGenesis PoS accounting application managing the entire process and final bill reconciliation.

Extensive functions speed service

Benefits are being gained by the client in terms of point-of-service efficiencies and accuracy, together with the ability to deliver personalised service to new and returning guests.

The restaurant is located in a Grade II listed building in Westminster (pictured), which was designed by the architect of London’s iconic National History Museum. Agilysys worked closely with the client to respect the architectural integrity of the building. It installed a wireless network that would function through thick stone walls, with low-profile wires and access points for chip and PIN.