Value retailer selects Sanderson to manage Retail-J till estate

Value retailer selects Sanderson to manage Retail-J till estate

Sanderson, the publicly owned UK provider of retail software and services, has been selected by value retailer TJ Hughes to support its Retail-J estate.

TJ Hughes specialises in selling a wide range of branded products at discounted prices. The estate comprises 57 department stores, each with between 12 and 30 electronic point-of-sale (EPoS) systems.

With a large estate and a constantly changing stock list, TJ Hughes requires a robust EPoS system providing real-time reporting and processing sales quickly and accurately. Past experience in similar businesses has enabled Sanderson to quickly and effectively configure and run the system.

Rapid sign up and go-live

After identifying the need for a partner that both understands and is experienced in implementing and supporting the Retail-J product, TJ Hughes selected Sanderson for its reputation, experience and referenceable customer base. TJ Hughes was so convinced of Sanderson’s ability that there were just three weeks between the initial meeting and the go-live.

As further testament of TJ Hughes’s conviction in the capabilities of Sanderson, the management of their EPoS estate was passed to Sanderson just two weeks before Christmas; and Sanderson was able to support and provide improvements to the estate during this busy trading period.

Alan Rawstron, head of IT at TJ Hughes, commented: “We chose Sanderson to help support our Retail-J system based on their excellent reputation in the market. Having become a customer of Sanderson, we can confirm that this reputation is well deserved. The team at Sanderson have worked tirelessly to provide us with an EPoS estate that is stable and secure. We will continue to work together to drive further improvements within our IT infrastructure.”