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Retail Technology, Retail technology News

US pizza chain adds fingerprint access

Thursday July 14 2011

Pizza Hut franchisee reduces costs by slicing payroll fraud and increasing store revenue with fingerprint biometrics

Pizza Hut franchisee reduces costs by slicing payroll fraud and increasing store revenue with fingerprint biometrics

 

US Pizza Hut franchisee Rage Inc. has rolled out DigitalPersona U.are.U fingerprint biometrics readers in 118 Pizza Hut locations throughout the east coast in South Carolina, North Carolina, Kentucky, Tennessee and Virginia to reduce employee theft.

 

By deploying fingerprint biometrics as a part of their Speedline point-of-sale (PoS) systems, the Pizza Hut restaurants have improved employee accountability, reduced unauthorised discounts and decreased payroll fraud.

 

Improving internal staff processes

 

Prior to installing DigitalPersona U.are.U Fingerprint Readers, Rage’s Pizza Hut store managers used simple ID numbers to authorise discounts, overrides and voids. Employees also had their own ID numbers to clock in and out of the payroll system. However, as managers are often required to handle multiple requests at the same time, they would share authorisation credentials with employees to prevent delays in customer service. Unfortunately, this practice frequently led to fraudulent discounts, causing cash register shrink.

 

Furthermore, some employees were also “buddy punching,” (i.e. clocking in co-workers who weren’t actually working). To address these issues, Rage deployed DigitalPersona fingerprint biometrics at their Pizza Hut locations, eliminating the use of ID codes and accurately tying managers and cashiers to their actions.

 

“DigitalPersona U.are.U fingerprint readers have provided us with a fast and simple way to reduce inventory shrink and eliminate payroll fraud,” said David Logsdon, director of management information systems at Rage. “This has led to improved revenues across all of our locations.”