Marks & Spencer awards managed services agreement
Six-year agreement will support Marks & Spencers efficiency and innovation strategy
Six-year agreement will support Marks & Spencer’s efficiency and innovation strategy
The agreement is aimed at improving the efficiency and agility of their network infrastructure, as well as supporting the cost-effective deployment of innovative information communication technology (ICT) services.
Logicalis' onsite and managed service centre teams will provide professional services and 24-hour management of M&S's wired and wireless network infrastructure across its 700 UK stores, head office, regional offices, distribution centres and depots.
Aligning partnership to business needs
Richard Presant, head of operations at Marks & Spencer, commented: “In Logicalis we have a partner with the ability to align IT to the needs of our business. Our relationship is founded on Logicalis’ continued achievement in maintaining excellent levels of service.”
The six-year agreement includes access to a wider range of Logicalis UK’s services and managed services, particularly focussed on providing strategic consulting to M&S on future technology innovation and project strategy and implementation.
Tom Kelly, managing director of Logicalis UK, added: “This new agreement will also now support M&S in their goals of further efficiency and continuous service improvement. Our experience in providing service excellence and innovation to M&S under a cost-efficient framework sets us in good stead to further our strategic partnership a long time into the future.”
The new contract, which includes professional IT consultancy services, extends an existing relationship with the provider. M&S first signed up for IT network managed services from Logicalis nearly four years ago in November 2007.