Queue management systems to streamline retail areas in its outlets

Queue management systems to streamline retail areas in its outlets

Selected Post Office branches across the UK are introducing queue management systems from manufacturer and supplier, Tensator.

As part of branch layout trials, Tensator said it has installed a variety of queuing solutions throughout the UK’s Post Office branch network, including Farringdon, Airdrie, Portadown, Kirkcaldy, Weston Favell, Northampton and Manchester Piccadilly.

Meeting individual store requirements

The products installed vary in each location depending on footfall, square footage and individual branch requirements. But the company reported that popular choices include retractable webbing Tensabarrier posts, fixed beam Tensaguide systems with signage, In-Queue Merchandising solutions, electronic queuing SLQ1000 and SLQ2000 call forward systems and stamp retention units.

Hayley Thomson, business development manager at Tensator, commented: “The Post Office is the country’s largest retail branch network, so we’ve developed a clear product offering to help boost impulse sales in the queue, as well as enable the streamlining of retail areas and the creation of open plan counters to enhance the customer journey.”