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US specialty food retailer selects Episys to improve in-store signage and communications

US specialty food retailer selects Episys to improve in-store signage and communications

 

Ring Bros. Marketplace is implementing Retail Enterprise Suite from global information technology solutions and services company, Episys to support the printing of high-impact, colourful, shelf-edge labels and point-of-sale (PoS) signage.

 

The system implementation, which is due to go-live early 2010, is planned to provide Ring Bros. Marketplace with a number of new business management features. As part of the implementation, a blend of high-impact colourful PoS and informative shelf-edge labels will be produced, complemented by multimedia, electronic signage and self-help kiosks to provide customers with information.

 

Investing in in-store customer experience

 

Donald Fallon, general manager and director of marketing at Ring Bros. Marketplace, said: “We pride ourselves on offering our customers a varied selection of products that you wouldn’t find at your local supermarket. By implementing the Retail Enterprise Suite, we felt we could further improve our communication with our customers, while giving them a great shopping experience.”

 

He added: “Our customers are of great importance to us, so by using Episys, we will increase customer satisfaction through highly informative, concise and consistent signage, which in turn, we trust, will lead to increased sales.”