New self-service kiosk printer to improve customer loyalty and maximise worker productivity

New self-service kiosk printer to improve customer loyalty and maximise worker productivity

Zebra Technologies has released a new kiosk receipt printer, the KR403, which is the first in its new KR400 series.

The manufacturer said its new KR403 offers a range of printing solutions for self-service customer kiosks and can be used across a number of application needs, such as loyalty coupons, bill payment, self-ordering at supermarkets and entertainment kiosks.

Designed for easy integration, the KR403 has a compact footprint suitable for space-restricted applications and it offers a wide range of printer and media mounting configurations. The model also includes expanded memory, increased driver support and Zebra Programming Language command language that allows for expanded integration capabilities.

Standards integration aids compliance

Zebra added that the KR403 is the only kiosk printer on the market offering Unicode-compliant encoding for international character printing and has the most fonts and barcode sets than any kiosk printer – including the GS1 databar barcodes required in retail.

“Kiosks are the best option for staff-constrained retailers focusing on implementing new initiatives to increase customer loyalty and satisfaction,” said Peter Gooding, Zebra Technologies Europe customer applications team manager. “Zebra has recognised the increase in demand from both retailers and customers for self-service applications to improve store efficiencies, and created the KR400 series to facilitate those companies looking to invest in this growing trend.”

In retail environments it said the printing transactional receipts to be used for DVD rental, photo development, couponing, food ordering, employee self-service and product information, will help provide customers with a more personalised store experience.

Multiple customer-facing applications

In hospitality and services the printer can be used for informational solutions such as payment transactions, hotel check-in, trip planning and easy bill pay, while in transportation such printers can be depended on to reduce customer wait times by facilitating, parking receipts, information access and payment transactions, saving organisations time and money.

The KR403 also boasts ROI-increasing capabilities that prevent paper jams to facilitate maximum printer uptime and reduced maintenance, such as the looping presenter with cutter, and a retract-and-retain function to protect customers’ private information and reduce litter by retracting any printouts left behind. Automatic remote alerts proactively inform host systems with the results of diagnostic tests to help keep the kiosk up and running.

Zebra said the KR403 Kiosk Receipt Printer was available immediately and will be sold primarily through its network of channel partners.