Special Report March 2009: The idea of outsourcing is not a new one. Just as technology has taken on greater responsibility for automating key business processes, so the proposition of shifting that responsibility and associated risk to a third party has become more attractive.

Special Report March 2009:

The idea of outsourcing is not a new one. Just as technology has taken on greater responsibility for automating key business processes, so the proposition of shifting that responsibility and associated risk to a third party has become more attractive.

Any business with a retail-facing operation has to fight for value on many fronts more than ever in the current climate: value for shareholders, staff and customers and, just as importantly, from its assets. It's no wonder then that different, global IT sourcing options have grown in popularity.

To view the this report in the digital format March 2009 issue  click here