Retail Technology
| Log in | Subscribe



Subscribe | Log in
Retail Technology
Subscribe

Costa to unveil global IoT coffee machines

By Retail Technology | Monday September 23 2019

Costa Coffee will be deploying Costa Express internet-of-things (IoT) coffee machines throughout the world

Costa Express will utilise Eseye’s new AnyNet Active Management service to ensure its IoT connectivity service is delivering near 100% uptime, globally.

 

Eseye’s IoT technology will help the company to achieve its vision to transform the future of coffee retailing across the globe, through real-time data collection and an end-to-end IoT service that enables Costa Express to better monitor its machines and thus, reduce downtime, and create a unique competitive advantage in a crowded marketplace.

 

To achieve this, Costa Coffee has equipped its Express coffee machines with the Eseye AnyNet Secure multi-IMSI SIM, which connects to any available mobile network instantly, enabling cellular data access anywhere and communication to the back-end systems as soon as one of the 10,000 plus machines are powered on. 

 

The SIM also provides health-monitoring, local time synchronisation and data route information.

 

Connectivity service 

 

Costa Express is also utilising Eseye’s new AnyNet Active Management service, which provides a fully managed, proactive multi-network Switching as a Service capability with a dedicated Service Delivery Manager (SDM) to ensure its IoT connectivity service is delivering near 100% uptime.

 

Paul Borrett, systems and data director, Costa said: “Eseye’s fully redundant fault-tolerant network provides a managed connectivity service with a global footprint, while support for multiple cellular networks in each geographical region enables close to 100% connectivity uptime. This means that we can deploy connected devices and deliver premium quality drinks virtually anywhere in the world.”

 

 

Related items

Jimmy’s Iced Coffee brews eco upgrade

By Retail Technology | Retail Technology

Lavazza debuts on ecommerce platform

By Retail Technology | Retail Technology

Gym+Coffee strengthens omnichannel

By Retail Technology | Retail Technology

Costa Express brews replenishment upgrade

By Retail Technology | Retail Technology

Pret trials new loyalty scheme

By Retail Technology | Retail Technology

Nespresso upgrades shipping and returns

By Retail Technology | Retail Technology

Prima Coffee finds perfect ecommerce blend

By Retail Technology | Retail Technology

CASE STUDY: Starbucks battles COVID with data

By Retail Technology | Retail Technology

Pret brews up digital customer loyalty

By Retail Technology | Retail Technology

Coffee #1 takes on new owner EPOS

By Retail Technology | Retail Technology