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Retail Technology, Retail technology News

Microsoft Dynamics GP 2010 debuts

Friday April 23 2010

Software giant says new ERP solution helps companies take business insight and connectivity to a new level

Software giant says new ERP solution helps companies take business insight and connectivity to a new level


Microsoft today introduced Microsoft Dynamics GP 2010, an enterprise resource planning (ERP) solution for midsize businesses that want advanced functionality, strong business intelligence (BI) reporting options and interoperability with other line-of-business (LOB) applications.


The software provider highlighted solution features including new Role Centres, designed to offer out-of-the-box web services and the ability to complete tasks through other software people use every day. Microsoft Dynamics GP 2010 delivers on Microsoft’s Dynamic Business vision by increasing the agility of an organisation to embrace new challenges and will be featured at the company’s annual customer conference, Convergence 2010, from 24 to 27 April in Atlanta, US.


Enhancing insight capabilities


Microsoft Dynamics GP 2010 includes personalised Role Centres, more than 400 built-in Microsoft SQL Server Reporting Services and Microsoft Excel reports, and enhanced interoperability with Microsoft SharePoint and new tools such as PowerPivot for Excel 2010.


“The new Role Centres and the ability to tap into SQL Server Analysis Services as well as SQL Server Reporting Services are significant. This allows for full drill-down capability — a level of insight that should be new and welcome for former QuickBooks users,” said Todd M. Bowlsby, senior Dynamics consultant, InterDyn – Remington Consulting, a consulting company specialising in Microsoft Dynamics service offerings.


Targeting process improvement


Microsoft Dynamics GP 2010 includes intuitive workflow processes making approval scenarios easier. For instance, the company said customers can create professional-looking forms such as invoices from within Microsoft Word and quickly send them via email. New features have also been designed to simplify business operations, daily tasks, setup and IT administration processes, making it easier for people to perform their job tasks efficiently and effectively. While Microsoft SharePoint technology extends access to business-critical information from Microsoft Dynamics GP 2010 to more people across an organisation.


“By combining the power of business applications and productivity applications, we’re able to support how people really work in their everyday jobs,” said Crispin Read, Microsoft Dynamics ERP general manager. “Microsoft Dynamics GP 2010 is an excellent choice for companies experiencing growing pains with their current accounting software and looking for a solution that can scale.”


Extending connections


Today’s fast-paced business environment demands instant access to customers and vendors. Microsoft Dynamics GP 2010 provides more than 350 integrated web services, along with interoperability with Microsoft Office Unified Communications and built-in integration with Microsoft Dynamics customer relationship management (CRM).


“With the out-of-the-box integration between Microsoft Dynamics CRM and Microsoft Dynamics GP, we are projecting a 25% reduction in call handle time, improving the efficiency and quality of our customer service,” said Rick Frazier, IT director of Bio-Engineered Supplements and Nutrition, a US manufacturer of health and fitness supplements. “We’ve automated many of the processes that we used to handle manually and can now focus more on analysing our data instead of figuring out how to move it. With real-time insight into our business, we can adjust our strategy more quickly.”


Microsoft Dynamics GP 2010 will be available via Microsoft’s partner network in the UK on 1 May 2010 as an on-premise solution or via on-demand and subscription-based hosting models.