Success of self-scanning in with the Salvatempo service is confirmed by agreement between retailer and Datalogic

Success of self-scanning in with the Salvatempo service is confirmed by agreement between retailer and Datalogic

Coop Adriatica recently signed an agreement to purchase the Shopevolution solution, with approximately 1,000 Joya pods, to expand its self-scanning systems in-store.

Joya, the next-generation shopping pod designed by Datalogic, will be adopted in six Coop Adriatica stores. The pods will replace the previous technology systems. Datalogic marked the deal as a big win with Coop Adriatica which, with 156 stores including supermarkets and hypermarkets, is one of nine cooperatives in the Coop system.

Customer service differentiation

“This new agreement, and the satisfaction of Coop members, further strengthen the Datalogic partnership with Coop. Coop Adriatica’s Salvatempo service is the perfect response to the needs of its clientele,” said Mauro Sacchetto, managing director of Datalogic. “Customers are increasingly appreciative of companies that offer timesaving solutions that are rich in information, content, and offers, guaranteeing an informed shopping experience.”

Using Joya consumers can place products they choose directly into the bags in their carts, as they like, without any need to run the merchandise along a conveyor belt, ensuring quick payment. The system is designed to eliminate long queues at the checkout for Coop members with the special dedicated self-service payment stations. Joya also allows shoppers to see their shopping total in real time.

Thanks to these services, Coop Adriatica will stand out clearly from the competition, thus increasing its own competitive edge and attracting new customers who are increasingly loyal, because they are more satisfied with their shopping experience and the added value that Joya guarantees with its information and the Salvatempo quick payment service.