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Retail Technology, Retail technology News

Zetes launches “ready-to-go” voice product

Tuesday May 4 2010

Fastest possible implementation time and return on investment, new product is designed to enable any company to realise the benefits of voice picking

Fastest possible implementation time and return on investment, new product is designed to enable any company to realise the benefits of voice picking

 

In response to continued interest from customers in voice solutions and their desire for maximum return on investment, Zetes said it has launched its first ‘plug-and-play’ voice software solution.

 

3iV WES Express provides all the key functionality the majority of users require and can be fully operational in the shortest possible timeframe, according to the company. Significantly, it added, the arrival of 3iV WES Express expands the reach of voice technology to companies that, as a result of resource or integration issues, were unable to reap the benefits of voice directed picking in the warehouse.

 

Capable of handling customisation

 

The 3iV WES Express solution is suitable for companies using either a standard or “homegrown” warehouse management system (WMS), as it delivers a high level of functionality to support customised warehouse processes and product sets. 3iV WES Express is a new software product and was developed following the launch of 3iV Crystal in 2007. It forms part of the ongoing product roadmap for Zetes’ 3i Voice Solutions.

 

Zetes’ senior vice president for Northern Europe, James Hannay said: "Whether you are a large or small business, 3iV WES Express can be deployed in the shortest possible implementation time and is highly cost efficient.”

 

He continued: “As a result of our extensive experience deploying a wide range of voice solutions, Zetes has built a true ready to go solution which can give companies the productivity and accuracy improvements they seek very quickly and delivers a tangible ROI in the shortest possible timescale.”

 

Part of development roadmap

 

3iV WES Express is the latest addition to Zetes’ 3i Voice Solution portfolio which it claimed is designed to offer the widest possible choice of functionality, flexibility and integration capability to facilitate voice directed working, real-time data capture and data visibility.

 

Zetes also said 3iV WES Express is completely hardware agnostic and can be deployed on either a single mobile hardware platform, a mixed hardware platform, a dedicated voice-picking terminal or in a truly multimodal environment, supporting combined voice, screen, scan and key entry. This capability brings freedom of choice for the user on the hardware platform, which ensures the right solution can be deployed to achieve maximum benefit. Depending on the environment in which 3iV WES Express is being used, Zetes believes this flexibility of choice is a pre-requisite for any customer seeking a voice-directed work solution.