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Retail Technology, Retail technology News

NCR updates SelfServ Checkout software

Thursday May 20 2010

Software enhancements designed to help retailers implement self-checkout faster and lower management costs

Software enhancements designed to help retailers implement self-checkout faster and lower management costs

 

NCR Corporation has announced the latest release of its NCR SelfServ Checkout software, which delivers several new enhancements that it said will help retailers implement self-checkout lanes faster and lower the cost of managing self-checkout terminals.

 

The core of the new release is an improved integration framework that uses Extensible Markup Language (XML) technology to facilitate the connection between the self-checkout solution and the retailerís existing point-of-sale (PoS) system. The company said this new framework provides significant time and cost savings for retailers, as most changes made to their existing PoS systems, such as the addition of new payment types, including gift cards, will now automatically be reflected within the self-checkout system.

 

Linking more closely to legacy PoS

 

Another new feature, the NCR YourPOS Assist Mode, allows staff to switch either a self-checkout lane or their attendant device to the PoS application that is used in the retailer's traditional checkout lanes. This would make it easier to train staff as both self-checkout attendants and PoS cashiers and allow full customer service at the self-checkout whenever needed, it added.

 

"As the market share leader in self-service checkout, NCR continuously works to incorporate innovative new functionality into our solutions that enable retailers to offer more choices and greater convenience to shoppers while preserving their existing technology infrastructure investments," said Mark Wallace, NCR solution management director.

 

As the NCR SelfServ Checkout software now supports over 40 different PoS software environments from NCR and other vendors, he added that retailers could integrate their self-checkouts with their existing PoS system faster and more economically without the need to develop customised middleware.