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Market Analysis

Facing up to retail security challenges

Thursday July 19 2012

Facial recognition technology has undergone major developments in recent years and, as a result according to security expert Atul Rajput, is increasingly being used for identification and verification in traditional security applications. He says now retailers are too beginning to realise the benefits of this technology beyond for just loss prevention and surveillance

The adoption and economics of 'omnichannel' retailing

Thursday July 12 2012

Multichannel retail expert Andy Tudor comments on the move in retail from ‘multichannel’ to ‘omnichannel’. He examines what this might mean for the industry and what kind of take-up the industry can expect for this new distribution model

Sales forecasting: the elephant in the room?

Thursday July 5 2012

Retail inventory optimisation expert Matthias Steinberg argues that forecasting technology has to date failed to adequately deal with slow-moving products even though they constitutes a large part of a retailer’s portfolio

Breaking down the PayPal instore payments offerings

Thursday June 21 2012

Retail software analyst Michael Koploy discusses recent moves by the e-commerce payment processing giant PayPal to embrace the opportunities on offer in retail stores through mobile payments

NFC: To wait or to create?

Monday June 18 2012

Today, with over three billion mobile phone owners worldwide – more than double the number of credit card owners – mobile payments seems to be the next logical step. Revenue and business assurance management expert, Maria José Gonçalves explores the big questions surrounding near field communications (NFC) technologies

What’s in store for retailers’ wireless coverage?

Monday May 14 2012

Communications infrastructure expert Morgan Kurk discusses why retailers need to address the wireless problems of tomorrow, today

Making the instore experience smarter, slicker and more engaging

Thursday May 3 2012

Retailers know that transforming the physical store is key to capturing consumer hearts and wallets. But when it comes to creating an engaging instore experience, customer flow management (CFM) can deliver capabilities that go far beyond tackling the priority of minimising queuing wait times. David Anahory explores how retailers are using CFM to create true brand differentiation, boost operational efficiencies and generate additional sales opportunities

One bad apple

Thursday April 26 2012

Electronic trading expert Steve Rees argues that retail supply chains need more insight and intelligence

Retail pricing under spotlight

Monday April 16 2012

Pricing intelligence expert Vol Pigrukh highlights the need for retailers to monitor pricing across all channels more effectively in 2012

A recipe for mobile success

Monday April 16 2012

As mobile commerce grows in popularity, mobile advertising expert Dr KF Lai shares his knowledge and findings to help retailers succeed with m-commerce

Boosting website conversion

Wednesday April 11 2012

Kevin Sparks, multichannel retail software expert, shares his five ‘top tips’ for increasing conversion rates and sales online   Shopping online has become part of our everyday lives. But as online use increases, Kevin Sparks, senior account manager at multichannel product search technology provider PrismaStar, said consumer expectations increase even faster – as does the amount of competition fighting for that consumer business.  

George’s marvellous medicine: Increase trade in foreign markets

Wednesday April 4 2012

During this year’s Budget, George Osborne was keen to emphasise that UK companies need to export more to the world’s growth economies. But age and identity verification specialist, Conor Murphy points out that there are a number of challenges that retailers in particular must surmount