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Ask The Expert

What’s in store for ecommerce?

What’s in store for ecommerce?

Friday December 8 2017

What does the future look like for ecommerce? BrightPearl’s Derek O’Carroll predicts the key trends for 2018


Data the key to Christmas cheer

Data the key to Christmas cheer

Friday December 1 2017

Ken Parnham, general manager Europe, Near, explains why making the most of your customer data is key to a merry Christmas for retailers


A cross-border Christmas

A cross-border Christmas

Wednesday November 29 2017

The pressure is on for online retailers to take their slice of the yuletide pie. But is UK retail doing all it can to maximise cross-border ecommerce sales this holiday season? Global-e co-founder and CMO Nir Debbi explains


Black Friday - living on borrowed time?

Black Friday - living on borrowed time?

Monday November 20 2017

It’s Black Friday time again but is it here for good? Ecrebo CEO David Buckingham asks how long will it be before the UK waves goodbye to Black Friday?


Prepping and profiting from Black Friday

Friday November 17 2017

Simon Wharton, managing director of PushON, on how retailers can maximise their online sales and prepare for the rush ahead of Black Friday


The inclusive customer offer

Tuesday November 14 2017

Joanne Turner, head of marketing at queue management specialist Tensator, on why retailers should line up to provide an inclusive customer journey


Brexit: IOT to the rescue?

Thursday November 9 2017

Can technology provide a solution to post-Brexit retail supply chains issues? Malcolm Dowden, legal director, and Ted Claypoole, partner, at transatlantic law firm Womble Bond Dickinson think so


The age of personalisation

Wednesday November 8 2017

For retailers, this is truly the age of personalisation but what are the challenges and opportunities to getting closer to your customers? Paul Fennemore, C-Suite Level digital marketing and customer experience consultant for Sitecore, explains


Reality or fantasy? The power of AR in retail

Monday October 23 2017

Augmented Reality or AR is becoming more and more popular in retail but how far can it go? Malcolm Fogarty, global digital and innovation director at tcc global and managing director of Gametation, explains the ongoing power of AR in retail


Generation “I see it, I want it”

Thursday October 19 2017

Sarah Flannery, head of display & paid social at Forward3D, outlines how tech is transforming fashion for the age of the “I see it, I want it” consumer


The new customer reality

Wednesday October 4 2017

How important is customer interaction to modern retailers and what role can new technology play in this? Andreas Hassellöf, founder of Ombori Group, explains


Happy returns?

Thursday September 28 2017

The returns epidemic is one of the biggest concerns facing retailers so what can be done about it? Dean Frew, CTO & SVP RFID Solutions at SML Group, offers a solution