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Ask The Expert

Black Friday - living on borrowed time?

Black Friday - living on borrowed time?

Monday November 20 2017

It’s Black Friday time again but is it here for good? Ecrebo CEO David Buckingham asks how long will it be before the UK waves goodbye to Black Friday?


Prepping and profiting from Black Friday

Prepping and profiting from Black Friday

Friday November 17 2017

Simon Wharton, managing director of PushON, on how retailers can maximise their online sales and prepare for the rush ahead of Black Friday


The inclusive customer offer

The inclusive customer offer

Tuesday November 14 2017

Joanne Turner, head of marketing at queue management specialist Tensator, on why retailers should line up to provide an inclusive customer journey


Brexit: IOT to the rescue?

Brexit: IOT to the rescue?

Thursday November 9 2017

Can technology provide a solution to post-Brexit retail supply chains issues? Malcolm Dowden, legal director, and Ted Claypoole, partner, at transatlantic law firm Womble Bond Dickinson think so


The age of personalisation

Wednesday November 8 2017

For retailers, this is truly the age of personalisation but what are the challenges and opportunities to getting closer to your customers? Paul Fennemore, C-Suite Level digital marketing and customer experience consultant for Sitecore, explains


Reality or fantasy? The power of AR in retail

Monday October 23 2017

Augmented Reality or AR is becoming more and more popular in retail but how far can it go? Malcolm Fogarty, global digital and innovation director at tcc global and managing director of Gametation, explains the ongoing power of AR in retail


Generation “I see it, I want it”

Thursday October 19 2017

Sarah Flannery, head of display & paid social at Forward3D, outlines how tech is transforming fashion for the age of the “I see it, I want it” consumer


The new customer reality

Wednesday October 4 2017

How important is customer interaction to modern retailers and what role can new technology play in this? Andreas Hassellöf, founder of Ombori Group, explains


Happy returns?

Thursday September 28 2017

The returns epidemic is one of the biggest concerns facing retailers so what can be done about it? Dean Frew, CTO & SVP RFID Solutions at SML Group, offers a solution


Avoiding the cost of downtime

Wednesday September 20 2017

With technology now such an intrinsic part of successful retail just how costly has downtime become and how can it be mitigated? Claudine Mosseri, group services director for ByBox, explains


The new iOpportunity

Wednesday September 13 2017

Apple’s latest iPhone has launched to a predictable fanfare but what opportunities does it offer for tomorrow’s retailer? Tim Brooks, principal for digital initiatives and retail analytics at World Wide Technology, explains


Experience is key

Wednesday September 6 2017

Customer experience (CX) is essential to the success of any modern retail company but what role does technology play in this? VoiceSage’s John Duffy explains