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Retail Technology, Retail technology News

Cover Stories

Modern retailing and omnichannel challenge

Modern retailing and omnichannel challenge

Thursday August 14 2014

Retailers must fight harder than ever for competitive advantage and customer loyalty. This requires a fundamental strategic shift in thinking supported by strong technology enablement reports Alison Ebbage

Arcadia builds on EPoS roll out

Arcadia builds on EPoS roll out

Friday March 14 2014

The Winter 2014 issue of Retail Technology magazine spoke exclusively to the IT director and business systems manager of UK-based fashion empire Arcadia Group about overhauling its entire electronic point-of-sale (EPoS) estate across its eight brands

Carphone Warehouse mobilises customer service

Carphone Warehouse mobilises customer service

Thursday October 24 2013

The UK’s largest independent mobile phone retailer is equipping its store staff with tablet PCs, Retail Technology learned speaking exclusively to its head of BI about its approach to sharing information for business benefit

Multichannel: The e-commerce conundrum

Monday March 11 2013

Despite the ever-growing popularity of online shopping, the industry still face challenges unifying disparate business systems to achieve multichannel retailing and fulfilment goals

Balance tips in favour of mobile and cloud

Monday February 18 2013

Internet-enabled technology disruption will continue to influence the retail IT landscape during the coming year, as online and mobile channels continue to cannibalise High Street sales, writes Retail Technology editor, Miya Knights

Back office IT supports retail success

Monday December 17 2012

Retail technologists like to refer to “keeping the lights on” to maintain business as usual. But IT systems also stretch far into the back office, underpinning those systems every business relies on to trade

Kiddicare expands clicks to bricks

Monday October 29 2012

The online baby products retailer is targeting store-based growth with the recent launch of its first hi-tech flagship superstore

Retailers revolutionise IT in their stores

Friday August 31 2012

Industry experts and observers discuss the trend where consumer technologies are revolutionising instore retail environments

Carrying the torch for UK retail

Friday June 22 2012

With only days to go until the London 2012 Olympic Games and Paralympics, news that retailers have been slashing prices as gloomy weather compounded the misery on the High Street will not be welcome

The Co-operative Group: Life in the fast checkout lane

Monday March 12 2012

UK retail giant uses Windows Embedded to tie point-of-sale systems to SQL Server-based data warehouse and tap a goldmine of transaction data

Kronos delivers The Co-operative workforce management savings

Friday February 24 2012

In 2009, The Co-operative was the only major UK food retailer without a system to automate payroll submissions and plan effective employee shift patterns. Time capture was manual, and processes for paying colleagues fairly and accurately were inefficient before deploying Kronos workforce management systems  

Accord voice technology speaks volumes at BWG Foods

Monday December 19 2011

Following a £250,000 investment in BCP’s voice-directed warehouse management system (WMS), leading Irish wholesale and retail company BWG Foods is realising performance benefits across its business with improved operational efficiency and, in turn, a more accurate service to customers