Judging panel says Summit achieved truly innovative integration with a traditional retailer for paid search initiative Summit, strategic online marketing and e-commerce agency for retailers and Comet, the electrical retailer, have won Econsultancys 2009 Innovation Award in the paid search and pay-per-click (PPC) category.
Leading outdoor goods retailer embarks on customer insight programme with customer experience management expert Blacks Leisure Groups programme with Empathica will cover 208 of its Blacks and Millets stores in an effort to gain valuable customer feedback that will enable it to improve its customer service offering.
Mobile apps revolution helps push mobile coupons market to tipping point, says Juniper Research
70% of UK shoppers plan to spend more than £200 online in the run up to Christmas, but only if the sites work
Wicked Uncle, the gift website specialising in the latest and most popular children's gifts, has appointed viral and digital marketing agency TAMBA to create a viral game to attract new customers and increase the company's online presence.
Many UK retailers are neglecting to include added-value content and features on their websites that will encourage repeat visits, high transaction values and ongoing brand loyalty, according to a new study from dotCommerce.
The UK-based subsidiary of CyberSource has announced it is working with Debenhams Direct to assist in the secure processing and management of its online transactions.
The US speciality fashion retailer, Nordstrom has chosen to use Oracle Retails Planning Application to help maximise sales and improve customer service.
Eurostop, a retail management solutions supplier now has eight retailers live with its systems at the prestigious Westfield White City shopping centre. Retailers at Westfield using Eurostops e rmis retail management system and its e pos till system include established names such as Octopus, Joseph, Firetrap and smaller independents, like Larizia.
The West Edmonton Mall (WEM), in Alberta, Canada, has selected and installed Synergis from provider Genetec for a major access control system upgrade.
White Stuff, the multichannel clothing retailer, has signed a deal with Island Pacific to implement a complete planning solution, to incorporate budgetary, assortment, store and merchandising planning. The contract was signed in mid-July 2009, and roll out is planned for December.
Proof that the recession has hit retailers hard is clear from the list of top 100 companies according to a survey just released by market researcher, Martec International and sponsored by BT Expedite. The IT in Retail report shows that the highest number of companies in seven years has dropped out of the list due to liquidation, including MFI, Woolworths and Zavvi.