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Comet PPC initiative wins 2009 Econsultancy innovation award

Tuesday December 15 2009

Judging panel says Summit achieved “truly innovative integration with a traditional retailer” for paid search initiative   Summit, strategic online marketing and e-commerce agency for retailers and Comet, the electrical retailer, have won Econsultancy’s 2009 Innovation Award in the paid search and pay-per-click (PPC) category.  


Blacks Leisure picks Empathica to deliver customer insight

Tuesday December 15 2009

Leading outdoor goods retailer embarks on customer insight programme with customer experience management expert   Blacks Leisure Group’s programme with Empathica will cover 208 of its Blacks and Millets stores in an effort to gain valuable customer feedback that will enable it to improve its customer service offering.  


Mobile coupon poised for growth, analyst reports

Tuesday December 15 2009

Mobile apps revolution helps push mobile coupons market to tipping point, says Juniper Research  


Sluggish websites threaten UK retail Christmas bonanza

Tuesday December 15 2009

70% of UK shoppers plan to spend more than £200 online in the run up to Christmas, but only if the sites work  


Wicked Uncle appoints viral marketing partner

Saturday December 12 2009

Wicked Uncle, the gift website specialising in the latest and most popular children's gifts, has appointed viral and digital marketing agency TAMBA to create a viral game to attract new customers and increase the company's online presence.  


Online retailers failing to exploit website potential

Saturday December 12 2009

Many UK retailers are neglecting to include added-value content and features on their websites that will encourage repeat visits, high transaction values and ongoing brand loyalty, according to a new study from dotCommerce.  


Debenhams Direct tackles online payment, fraud management

Saturday December 12 2009

The UK-based subsidiary of CyberSource has announced it is working with Debenhams Direct to assist in the secure processing and management of its online transactions.  


Nordstrom selects Oracle Retail size profile optimisation

Saturday December 12 2009

The US speciality fashion retailer, Nordstrom has chosen to use Oracle Retail’s Planning Application to help maximise sales and improve customer service.  


Eighth Westfield retailer goes live with Eurostop

Saturday December 12 2009

Eurostop, a retail management solutions supplier now has eight retailers live with its systems at the prestigious Westfield White City shopping centre.   Retailers at Westfield using Eurostop’s e rmis retail management system and its e pos till system include established names such as Octopus, Joseph, Firetrap and smaller independents, like Larizia.  


Largest mall in North America takes on access control upgrade

Saturday December 12 2009

The West Edmonton Mall (WEM), in Alberta, Canada, has selected and installed Synergis from provider Genetec for a major access control system upgrade.  


White Stuff starts planning with Island Pacific

Saturday December 12 2009

White Stuff, the multichannel clothing retailer, has signed a deal with Island Pacific to implement a complete planning solution, to incorporate budgetary, assortment, store and merchandising planning. The contract was signed in mid-July 2009, and roll out is planned for December.  


Survey reveals bright spots among recession-hit retail IT spending

Saturday December 12 2009

Proof that the recession has hit retailers hard is clear from the list of top 100 companies according to a survey just released by market researcher, Martec International and sponsored by BT Expedite.   The IT in Retail report shows that the highest number of companies in seven years has dropped out of the list due to liquidation, including MFI, Woolworths and Zavvi.