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Dreams not sleeping on customer service

Published 08.10.21 by Retail Technology

Specialist bed retailer Dreams has added new technology to enhance customer service and create a seamless experience across its service channels

#Desigual

Desigual engages with new software

Published 06.10.21 by Retail Technology

Spanish fashion retailer Desigual has increased employee engagement and streamlined operational efficiencies with new software

#Asda

Asda supercharges multi-channel switch

Published 05.10.21 by Retail Technology

Supermarket giant Asda is optimising end-to-end operations as part of its multi-channel transformation with new technology

#Wendys

Wendy’s opens first UK delivery kitchen

Published 04.10.21 by Retail Technology

Global burger chain Wendy’s has opened its first delivery kitchen in the UK

#Britvic

Britvic refreshes supply chain

Published 01.10.21 by Retail Technology

Drinks maker Britvic has announced a £26.9 million investment in its largest production site in Rugby

#Lighting

Bert Frank brightens up CX

Published 30.09.21 by Retail Technology

Luxury lighting brand Bert Frank has implemented new tech to automate processes and streamline post-purchase operations

#Pets

Ren’s Pets gets closer to customers

Published 29.09.21 by Retail Technology

Canadian pet store chain Ren’s Pets is improving its customer outreach as it prepares for significant growth

#Coty

Coty gets digital makeover

Published 28.09.21 by Retail Technology

Cosmetics brand Coty is adding AR and AI technology to its digital marketing toolkit

#sustainability

Asda enters sustainability partnership

Published 27.09.21 by Retail Technology

Supermarket giant Asda is teaming up with musicMagpie in a new sustainability drive

#Security

Dunelm stops theft with new tech

Published 24.09.21 by Retail Technology

Home accessories retailer Dunelm is taking action against shoplifters with a new headset feature

#AR

CASE STUDY: M·A·C looking good with AR and AI

Published 23.09.21 by Retail Technology

Makeup brand M·A·C has seen a 200% boost in customer engagement with digital tools including AR and AI

#Tesco

Tesco doubles down on analytics

Published 22.09.21 by Retail Technology

Supermarket giant Tesco is enhancing its data platform to drive enterprise-wide analytics at scale

#Dubarry

Dubarry steps up online

Published 21.09.21 by Retail Technology

Irish footwear brand Dubarry of Ireland has re-platformed to support its growing online sales

#Breitling

Timely upgrade for Breitling

Published 20.09.21 by Retail Technology

Luxury watchmaker Breitling has implemented a new distributed order management system (OMS)

#Cash

Co-op makes cash safer

Published 17.09.21 by Retail Technology

The Co-op Food Group is using a new cash handling solution to prioritise colleague safety

#Seasalt

Seasalt launches supplier hub

Published 16.09.21 by Retail Technology

Cornish fashion brand Seasalt has implemented a new supplier hub to support its commitment to ethical business and sustainability

#Halfords

Halfords improves financial wellbeing

Published 14.09.21 by Retail Technology

Automotive and cycling products retailer Halfords has announced a new partnership to improve the financial resilience and overall wellbeing of its workforce

#JD

CASE STUDY: How JD beat COVID

Published 13.09.21 by Retail Technology

The COVID-19 pandemic led sports giant JD Sports to close many stores in Europe within just a few days and quickly adapt their fulfilment strategy.Here’s how they did it..

#Florist