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Ocado using new integrated live chat software

Ocado using new integrated live chat software

Monday November 19 2018

Online grocer Ocado is blazing a trail as one of the first companies trying out a new integrated social, live chat and CRM ecosystem


CASE STUDY: EBS raises a glass to digital transformation

CASE STUDY: EBS raises a glass to digital transformation

Friday November 16 2018

Spirits producer Edrington-Beam Suntory (EBS) created a company-wide digital transformation centred on releasing vital data and streamlining internal efficiencies


Hermes digitally enhances parcel notifications

Hermes digitally enhances parcel notifications

Thursday November 15 2018

Parcel delivery provider Hermes is using a new communications platform to enhance its notifications service


If Carlsberg did digital transformation...

If Carlsberg did digital transformation...

Wednesday November 14 2018

Brewing giant Carlsberg is moving full ahead with digital transformation plans by transitioning to the cloud


Arcadia goes live with new payments tech

Tuesday November 13 2018

Arcadia Group has become one of the first fashion retailers to go live with a new payments software


Ikea welcomes new insights

Monday November 12 2018

Global home furnishings retailer Ikea is benefitting from new digital insights after implementing new software


M&S turns to workforce planning software

Friday November 9 2018

Marks & Spencer is to implement new workforce management software after a successful proof of concept


John Lewis boosts delivery with new software

Thursday November 8 2018

John Lewis & Partners (JLP) has implemented new software to better manage the delivery and replenishment processes


Yamamay boosts insights and localisation

Wednesday November 7 2018

Italian clothing brand Yamamay has deployed new software to enhance inventory insights and optimise margins


Carluccio’s serves up digital upgrade

Tuesday November 6 2018

Italian high street restaurant Carluccio’s is expanding its digital strategy with a website relaunch


New app a good fit for Office

Monday November 5 2018

Fashion footwear retailer Office is working on a new app-based initiative to improve the shopping process for customers


Co-op upgrades category management

Friday November 2 2018

The Co-op Group (TCG) has deployed new software as part of its strategy to enhance category management at 2,500 food stores