Special Reports

Check out: retail in the fast lane

Retail payments are transforming rapidly with the development of contactless, NFC, mobile wallet and cash management system technologies growing in popularity, prompted by faster transaction speeds and increased customer loyalty options. But real challenges to widespread adoption remain, writes Leo King

Mobilising retail and sales

Diverse retailers, Shop Direct Group, Fenwick, Tesco, Adidas and Casino, are adopting mobile technologies for competitive and operational benefits, writes Glynn Davis of RetailInsider.com exclusively for Retail Technology

Mobile and cloud demand new lines of defence

This year’s annual Retail Technology loss prevention and security feature explores how the latest technologies revolutionising retail are creating new challenges as well as opportunities

Workforce management moves with the times

Human resource (HR) payroll operations serve as a timely reminder for most retailers – being one of their biggest monthly bills – that their staff are their most important asset

Hospitality at tech threshold

Retail Technology canvassed vendor opinion on the most important considerations in hospitality and foodservice retail IT next year

The real cost of money in retail

The taking, counting, securing, processing and transmitting of money as cash and electronic payments is as vital as ever to any consumer-facing business

Connecting customers and retail operations

The summer 2012 issue of Retail Technology featured its customary annual overview of the retail communications marketplace in retail

Retailers embrace mobile technology

While more and more retailers are adopting mobile technologies and systems as part of both their internal and customer-facing operations, it seems as though consumer demand for shopping experiences enabled by mobile applications is outstripping the retail supply

Minding fraud and security risks

A proliferation of technology-enabled options has become available to retailers wanting to make it easy as possible for their customers to buy from or communicate with them since Retail Technology magazine first started looking at the areas of loss prevention and security in an annual report

Identifying new retail IT value

Horizons, Retail Technology’s annual look at the vendors that are likely to be at the forefront of industry specific IT trends, puts store systems integration and support, as well as mobile printing and networked video security.  

Retailers urged to optimise back office IT

The back office is an area ripe for optimisation in today's tough retailing environment according to the retail IT suppliers that Retail Technology canvassed

The retail cost of money

Accepting money, cards and now even mobile payments now involves every part of the business, from marketing a new loyalty of gift card scheme, and human resources to train staff in new processes, to finance and IT to provide the integration to existing store and online sales and payment systems

Maximising instore IT returns

Retailers with a bricks-and-mortar presence are facing particularly tough times, given the challenging economic climate and its negative impact on consumer confidence

Retail and the mobile revolution

Retail Technology magazine's annual feature on mobile technology use in retail has come around at a time when it seems every retailer launching initiatives to harness its benefits internally or with customer-facing applications   Ray Stanton, managing director of software and consulting services provider SCL, said that exploiting new mobile platforms to queue bust, accelerate sales, drive footfall and boost revenue is paramount for the retail environment.  

Retail IT threat landscape worsens

As we finalise Retail Technology magazine's annual examination of retail’s loss prevention and security technology landscape, an unprecedented number of email data security breaches have come to light

Square changes the shape of retail payments?

Square, a new payments device due to be launched in 2010, is causing quite a stir, according to Christine Bardwell, Ovum retail technology analyst

The Back Office Issue

Every area of a retailer’s operations is reliant on communication and technology to facilitate it.

The Offshoring Issue

Special Report March 2009: The idea of outsourcing is not a new one. Just as technology has taken on greater responsibility for automating key business processes, so the proposition of shifting that responsibility and associated risk to a third party has become more attractive.