Square, a new payments device due to be launched in 2010, is causing quite a stir, according to Christine Bardwell, Ovum retail technology analyst.
“Many reports claim the technology will revolutionise the way we make payments,” said Bardwell. “Co-founded by the creator of Twitter, Jack Dorsey, the concept of Square is that it allows anybody to be a merchant.
The idea of outsourcing is not a new one. Just as technology has taken on greater responsibility for automating key business processes, so the proposition of shifting that responsibility and associated risk to a third party has become more attractive.
Every area of a retailer’s operations is reliant on communication and technology to facilitate it. From voice over internet protocol (VoIP), wireless and two-way radio, to GPRS, mobile telephony, broadband and multimedia networks, communication