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Mobile and e-commerce satisfaction gap widens
Date:
29.01.14
| Section:
News
Latest customer satisfaction survey results reveal widening gap between retail e-commerce sites and their mobile counterparts as traditional site user experiences disappoint2013 online customer experience index released
Date:
20.12.13
| Section:
News
Research: mobile closes in online
Date:
28.02.13
| Section:
News
Customer satisfaction gap between mobile and traditional retail websites narrows, according to the latest survey of customers using the top 40 m-commerce sites in the UK
2012 e-customer satisfaction ranking released
Date:
21.12.12
| Section:
News
ForeSee announces first UK benchmark findings
Date:
30.04.11
| Section:
News
UK retail and packaged goods companies average 67 for customer satisfaction on a 100-point scale