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Iceland and The Perfume Shop turn to AI

Date: 20.09.18 | Section: News
Iceland and The Perfume Shop have begun utilising an artificial intelligence-powered online reviews platform

Is the Clubcard dead as a loyalty scheme?

Date: 26.02.14 | Section: Ask The Expert
Simon Towner, retail technology expert, questions whether the scheme, its format and its competitive value are costing Tesco more than it gains

Iceland extends support services

Date: 20.11.12 | Section: News

Iceland targets real customer feedback

Date: 13.07.12 | Section: News
High Street retailer focuses strategy around customer experience management programme