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TM Lewin captures multichannel reviews

Date: 23.04.14 | Section: News
British Jermyn Street shirtmaker is using a single platform for customer reviews to boost SEO performance and provide improved customer service

E-commerce start-up shortlisted in retail competition

Date: 02.04.14 | Section: News

Glossybox optimises global customer service

Date: 12.02.14 | Section: News
The online beauty retailer partners over new customer contact centre systems in Europe, with plans to expand into China, Japan, Korea and the US

EXCLUSIVE: Hawkins Bazaar gets ahead online

Date: 27.11.13 | Section: News
Head of online at novelty gifts and toy retailer speaks to RetailTechnology.co.uk about its developing e-commerce business based on a strategic technology platform

Country Attire updates customer service management

Date: 30.08.13 | Section: News
Heritage and luxury brand online retailer prepares for further growth with customer service and support ticket software

Lowe Alpine updates web presence

Date: 22.04.13 | Section: News
New website aims to raise the bar within the outdoor and leisure sector, using social networking integration and multimedia content