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Westbridge Furniture Designs does cloud

Date: 08.09.14 | Section: News
Upholstery manufacturer rolls out cloud-based customer service solution including voice response and web chat

JD Williams optimises web performance

Date: 11.04.14 | Section: News
Fashion retailer uses web performance optimisation technology to cut website load times by up to 25% and enhance customer experience

Service desk supports FitFlop customer focus

Date: 10.07.13 | Section: News
Footwear brand updates IT support management to step up social media communication and enhance customer service

STUDY: Gruppo Coin streamlines store maintenance

Date: 25.04.13 | Section: News
Italian retail clothing brand owner manages the maintenance of over 600 department stores more effectively and efficiently with new asset management capabilities

Survey finds real-time cost of sickness

Date: 27.03.13 | Section: News