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Debunking chatbot myths

Date: 02.07.19 | Section: Ask The Expert
Chatbots have become increasingly popular among retailers looking to improve customer experience. But just how efficient are they? Rodney Hassard from Genesys goes mythbusting

Britvic refreshes warehouse management

Date: 08.04.19 | Section: News
Drinks brand Britvic has appointed new management for its recently opened state-of-the-art facility in Rugby, UK

Retail Week Live 2019: Retail leaders focus on impact of automation

Date: 29.03.19 | Section: Events News

CASE STUDY: Funky Pigeon flying high

Date: 11.03.19 | Section: News
Greeting cards, gifts and stationery retailer Funky Pigeon has seen a significant upturn in efficiency after eliminating manual deployments to ensure the company continues to grow and remain competitive

EuroCIS 2019: Retailers set sights on store optimisation

Date: 22.02.19 | Section: Events News

Zippin launching automated store

Date: 21.08.18 | Section: News
US startup Zippin will show off its automated shopping technology at a concept store in San Francisco - a rival to Amazon Go

ALDO automates to accumulate

Date: 14.08.18 | Section: News
Fashion footwear retailer ALDO Group is automating its IT operations with new cognitive software

Walmart launches Alphabot

Date: 09.08.18 | Section: News
Walmart is using new cutting-edge automaton to fill online grocery orders faster

Sharps improvement with new automation software

Date: 09.04.18 | Section: News
Bedroom designer and retailer Sharps Bedrooms has saved time and money with new automation software

Boutique hotel booking group uses automated personalisation

Date: 27.06.14 | Section: News
Luxury online hotel booking service Mr & Mrs Smith has deployed automated personalisation for trend monitoring