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Avoiding the cost of downtime

Date: 20.09.17 | Section: Ask The Expert
With technology now such an intrinsic part of successful retail just how costly has downtime become and how can it be mitigated? Claudine Mosseri, group services director for ByBox, explains

Costa licenses analytics software

Date: 14.11.13 | Section: News
Test & Learn Management System will support analysis of strategic initiatives and management decisions across branded UK retail coffee shop chain

Waitrose and John Lewis cut the cost of invoices

Date: 07.10.13 | Section: News
UK grocery chain follows department store sister in rolling out invoice matching system to improve supply chain efficiency

Costa Coffee joins NFC treasure hunt

Date: 04.10.13 | Section: News
Coffee chain uses contactless/NFC and QR codes to drive footfall and increase sales with mobile phone-based competition

SURVEY: 21% of retailers’ deliveries fail

Date: 29.04.13 | Section: News

Survey finds real-time cost of sickness

Date: 27.03.13 | Section: News

The real cost of money in retail

Date: 29.10.12 | Section: Special Reports
The taking, counting, securing, processing and transmitting of money as cash and electronic payments is as vital as ever to any consumer-facing business

Evans Cycles fulfils time and cost savings

Date: 14.09.12 | Section: News
A new delivery management system is proving its worth for the UK bicycle retailer

Poor checkout experiences cost UK e-retail £2.4bn

Date: 25.04.12 | Section: News

The retail cost of money

Date: 07.10.11 | Section: Special Reports
Accepting money, cards and now even mobile payments now involves every part of the business, from marketing a new loyalty of gift card scheme, and human resources to train staff in new processes, to finance and IT to provide the integration to existing store and online sales and payment systems