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Avoiding the cost of downtime

Date: 20.09.17 | Section: Ask The Expert
With technology now such an intrinsic part of successful retail just how costly has downtime become and how can it be mitigated? Claudine Mosseri, group services director for ByBox, explains

Retailers should take more notice of 'super shoppers'

Date: 09.04.14 | Section: Market Analysis
IT service support expert Alan Watson discusses the importance this segment of the market plays and questions whether retailers are doing enough to attract and retain these elite customers

UK e-retail web performance slides

Date: 30.01.14 | Section: News
Increased downtime and slower download speeds over busy Christmas period sees the year end on a sour note for the top 50 UK online retailers

INTERSPORT UK agrees new EPoS deal

Date: 23.12.13 | Section: News
INTERSPORT UK stores specify best-of-breed systems to suit retail model and enable improved customer service and stock visibility, while retaining independence and individuality