Click here
Click here
Retail Technology, Retail technology News

Tag Search

SURVEY: Call centre fraud prevention found lacking

Date: 20.09.13 | Section: News
New research shows consumers positively favour brands and call centres that provide tangible reassurance over card payment security

E-retail patience runs short with ID checks

Date: 19.09.13 | Section: News

MicroStrategy evolves to target retail

Date: 09.07.13 | Section: Events News
Introduction of newly developed identity and loyalty software platforms takes 'big data' vendor into customer-facing territory, reports Miya Knights

Password confusion colours e-security concerns

Date: 18.04.13 | Section: News
New Ponemon study finds that reliance on usernames and passwords inhibits online business as current authentication drives frustration and subsequent lost revenue and trust

Survey: consumers distrust call centre security

Date: 11.03.13 | Section: News
Banks, retailers and mobile operators fare poorly in consumer perception stakes, as six million end relationship with organisations each year due to call centre security concerns