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STUDY: Olympic site operator updates IT

Date: 04.03.14 | Section: News
The public authority managing leisure attractions in the Lee Valley is using new leisure management systems to enhance its customer service and experiences

Loyalty membership levels soar but relevancy still languishes

Date: 11.12.09 | Section: News
Researcher, GI Insight is calling for better targeting and personalisation of customer communications, given the high levels of personal data now available from loyalty schemes.