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Ginza Six to employ navigation system

Date: 16.03.17 | Section: News
Japanese retail complex Ginza Six will employ an indoor navigation system when it opens on 20 April

ACHICA seals deal with UserReplay

Date: 13.03.14 | Section: News
Luxury online lifestyle store backs UK e-commerce startup to improve customer experience using its website session recording and reporting tool

Maplin adopts personalisation tool

Date: 24.02.14 | Section: News
Electronics retailer implements e-commerce predictive analytics tool to serve online customers with personalised recommendations and boost sales

Halfords unveils new digital platform

Date: 14.11.13 | Section: News
Car maintenance and cycling retailer overhauls customer experience online and across devices with the unveiling of its new digital platform for the future

What makes a website a winner?

Date: 23.10.13 | Section: Ask The Expert
Following the Ask The Expert homepage poll, multichannel consultant expert Martin Newman highlights findings from a new retail website usability report

Research finds text-based search is no longer enough

Date: 16.09.13 | Section: News
New research among younger generation of visual shoppers finds three quarters want image search functionality integrated into purchase journey

Andertons revamps e-commerce management

Date: 20.06.13 | Section: News

Navigation and information key online

Date: 23.10.12 | Section: News
New survey finds easy navigation, rich product information and a great user experience beat price for happy online shoppers