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Marks & Spencer transforms business processes with PLM

Date: 17.06.14 | Section: News

Tech-empowered staff win at point of sale

Date: 31.03.14 | Section: Ask The Expert
People management expert John Berry discusses the impact technology is having on retailers' attempts to better inform staff and so improve levels of customer service

Ted Baker ERP underpins international expansion

Date: 24.03.14 | Section: News
British brand deploys new supply chain technology and support services to support global growth plans and increase its competitive advantage

2014: The year of innovative customer service

Date: 21.03.14 | Section: Market Analysis
Business and IT process automation expert Neil Kinson reflects upon how retailers can improve their customer service to achieve a competitive edge in 2014

The Reject Shop turns to predictive simulation

Date: 25.02.14 | Section: News
Australian retailer refines distribution processes and improves pallet management by 15% with analysis carried out using a predictive simulation platform

Love’s Travel Stops targets collaboration

Date: 17.01.14 | Section: News
US automotive convenience retailer selects new cloud-based software for supplier collaboration to streamline communications with vendor network

Retail still suffering ERP project pain

Date: 16.12.13 | Section: News
Survey of IT decision-makers lack of clarity over systems and costs, leading UK retail businesses to call for greater transparency as only 15% of projects come in on budget

STUDY: South African retailer busts silos

Date: 06.12.13 | Section: News
Self-service support and improved operational process help break down barriers between head office and stores for Lewis Furniture Retail Stores

Growing sales with ‘perfect instore execution’

Date: 20.11.13 | Section: Market Analysis
Retailers can improve sales, supply chain operations and customer loyalty by investing more in PoS data technology platforms according to retail strategist Rod Street

Specsavers improves business application quality

Date: 22.10.13 | Section: News