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e-commerce conversion boost at John Smedley

Date: 19.08.14 | Section: News

ACHICA seals deal with UserReplay

Date: 13.03.14 | Section: News
Luxury online lifestyle store backs UK e-commerce startup to improve customer experience using its website session recording and reporting tool

What makes a website a winner?

Date: 23.10.13 | Section: Ask The Expert
Following the Ask The Expert homepage poll, multichannel consultant expert Martin Newman highlights findings from a new retail website usability report

Making multichannel seamless: why retailers should prioritise usability across channels

Date: 23.10.12 | Section: Market Analysis
Behavioural research expert Guy Redwood offers some advice to retailers about key usability considerations when developing a multichannel strategy