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Dorint Hotels updates guest comms

Tuesday February 28 2012

High-speed internet and Philips PrimeSuite LCD installations to 35 hotels of German chain

High-speed internet and Philips PrimeSuite LCD installations to 35 hotels of German chain


Hotel chain The Neue Dorint has taken on internet services for a total of 5,500 of its rooms primarily located in Germany.


The chain, which operates over 40 hotels Europe-wide under the Dorint Hotels & Resorts brand, has equipped 35 of its Dorint Hotels with broadband systems and digital interactive TV (iTV) from specialist hospitality provider Acentic.


Comprehensive guest communications


The deal covers wireless internet access in all hotels, including all guest rooms, all public areas and conference rooms, plus high-definition (HD) LCD TVs in all guest rooms. The system also offers full smartphone and tablet support, enabling guests to connect multiple mobile devices simultaneously.


The provider said services include Acentic Horizon High Speed Internet Access (HSIA) and Acentic Internet Kiosk Business Centre working station and internet connection offering in the hotel lobby.


Regional first for TV installation


The deal also includes the first Philips PrimeSuite HD LCD installation in Central Europe, which includes a range of interactive LCD TVs, and a Sky Sports and Sports bar, with additional Sky sport channels from around the world in guest rooms and public areas.


"As one of the leading suppliers of hotel entertainment options, Acentic has been very flexible with its technology and offers professional guidance that shows they fully understand our hotels," said Olaf Mertens, Dorint chief executive.


"Its the quality, data storage, services, proactive support and maintenance that have made the difference in our offerings and met the needs of our properties. Plus, they are one of the few providers who can fully support coax and cat networks for in-room entertainment and HSIA."

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