UK franchise streamlines payment processes with low-cost card acceptance services

UK franchise streamlines payment processes with low-cost card acceptance services

UK oven cleaning franchise, OvenU, is using Payatrader.com services to roll out low-cost card acceptance services to its franchisees so consumers can pay for cleaning services in the same way as they would a large business –using credit and debit card.

Rik Hellewell, owner and founder of the OvenU franchise, said: “We are regularly being asked by customers if we can take a card payment and, while some franchisees do accept card payments, most were reluctant to do so because of high set-up costs, monthly fees and complex paperwork.

Creating consistent customer experience

“From a brand perspective this created an inconsistency in our service offering, so we searched the market for a card acceptance service that allowed us to take payments without the need for a physical terminal at the lowest cost, and which didn’t penalise us if the service was not used. Payatrader fitted the bill perfectly and is already being used by just over one third of my franchisees with more in the pipeline.”

First piloted in 2010, Payatrader said it has seen a number of recent successes in the franchise marketplace and can support both a centralised account model for the franchisor that tracks payments taken by each franchisee and a distributed account model where individual franchises are provided with their own affordable facility.