Iconic British handbag brand supports growing retail back office, international and store operations with retail information management system
The retailer opened its first retail store in December 2012, in London’s Covent Garden. This meant that it needed a permanent retail management information system.
The IT team at the company set about looking for a retail management system including electronic point-of-sale (EPoS) functionality that would be suitable for a standalone shop with the scalability to support the operation as it continued to grow.
Chloe King, IT manager at Cambridge Satchel Company, commented: “Eurostop came highly recommended and has a good reputation within the fashion retail sector.
"When we looked at the system we found it compared very well against other systems on the market. Its comprehensive back office functionality makes it so much more than just an EPoS system – exactly what we were looking for in our new system.”
Supporting continued expansion
Cambridge Satchel Company has now opened its second store in Rose Crescent, Cambridge, which is also running the Eurostop software.
As well as using Eurostop’s e-pos, Cambridge Satchel Company is also using its head office solution, e-rmis. This manages stock, enabling the stores to draw down stock from the pre-allocated pool directly from the factory.
King added: “We were impressed by the wide range of reports that came with the Eurostop system. We can see instantly how products are performing, which styles, sizes and colours are most popular.
“Our finance department are about to see all the information they need and the reports are easy to understand. Overall the Eurostop system enables us to take better and more informed business decisions.”
She concluded: “As we continue to expand our retail operations, so we will be using more and more of the Eurostop functionality.”
The company is now planning to introduce a new Givex
gift card, which will also be integrated with the Eurostop system.