Automatic identification systems provider wins contract to provide self-scanning system hardware to major UK supermarket

Automatic identification systems provider wins contract to provide self-scanning system hardware to major UK supermarket

Waitrose has awarded a contract to Zetes to supply and support 6940 handheld devices available for shoppers who use the Quick Check self-scanning system.

Waitrose upgraded the estate of mobile devices used for Quick Check scanning to the Motorola MC17s as part of a company wide review of in-store technology. The roll out, which is being managed by Zetes, is now well underway and due to be completed in early 2010 across all stores.

Zetes is one of Northern Europe’s largest providers of mobile solutions based on Motorola devices and also operates an authorized Motorola Repair Centre. The company maintains an ongoing relationship with Waitrose as a supply chain technology provider.

Prior markdown system provides confidence

In 2008, Zetes provided Waitrose with a price markdown solution based on 1,000 Zebra printers, in what was the UK retail industry’s biggest single deployment of mobile printing devices. Waitrose confirmed a key factor in the decision to appoint the same provider to renew its estate of Quick Scan devices was the fact that Zetes offered the unique capability to both source and support the devices as a single supplier.

Mark Turner, head of systems finance at Waitrose, said: “Once again Zetes proved to be a reliable commercial partner for Waitrose. They have an excellent track record in the supply of mobile solutions and were also the only provider able to offer environmentally friendly disposal of our legacy equipment and such extensive support services.”