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Merret supply chain solution to be enhanced by e-learning through new First Friday and Retail Assist partnership

Merret supply chain solution to be enhanced by e-learning through new First Friday and Retail Assist partnership

 

Retail-only IT solutions and services provider, Retail Assist, has collaborated with specialist retail training company, First Friday, on the production of an e-learning solution for its Merret merchandising and warehouse supply chain system, which will be branded Pathfinder.

 

Retail Assist said it chose to outsource the creation of Pathfinder and felt that First Friday could offer the skilled resources needed. Gary Broughton, professional services director at Retail Assist explained: “First Friday already have relationships with major retailers and their consultants are not only training specialists, but also come from retail backgrounds. When working on buying and merchandising projects, they deploy consultants with that expertise. A combination of using our Merret expertise and their extensive knowledge of supply chain is enabling First Friday to produce first-class e-learning modules.”

 

Helping to realise full product potential

 

First Friday founder and managing director, Robin Turner, said: “We are delighted to partner with Retail Assist to help retailers to realise the full value of Merret. Using our retail expertise and experience in supporting implementations of products like Merret, we have developed an e-learning solution that allows a new Merret client to up-skill its staff and realise the full benefit of its investment.”

 

Pathfinder eLearning offers three different packages. The new solution covers Merret Merchandise Management System (MMS) and Warehouse Management System (WMS). All reporting is still catered for by quick-reference guides, as this element, with its many variables, is not best served by the e-learning approach, according to the companies.

 

Broughton conluded: “Pathfinder and our First Friday collaboration will only enhance the appeal of Merret. We are confident that our Merret clients will react very favourably. The package, its sustainability and its method of delivery will remove any concerns they might have about their company’s ability to adopt Merret quickly and easily.”