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Debenhams to offer global money transfer

By Retail Technology | Thursday May 3 2018

Department store Debenhams is to offer money transfers to more than 200 countries and territories from their 112 stores nationwide

Customers will be able to complete the whole transaction in-store at Debenhams Travel Money bureaux, or to commence their journey on the Western Union mobile app and pay at Debenhams locations. They may also opt to have their receivers pick their money in cash at Agent retail locations or payout to bank accounts or mobile wallets, where available. 

Since 2011, the Western Union mobile app has grown to become one of the most widely connected international money transfer apps across the money transfer sector, connecting people to numerous channels, destinations and pay-in and pay-out and options. 

Digital transformation 

"We are delighted in welcoming Debenhams - an international brand with a proud British heritage - into Western Union's iconic family of Agents. As a part of Western Union's broader fintech and innovation strategy, the company is extending its digital transformation, by integrating digital services across our physical agent network", said Massimiliano Alvisini, GM Europe & CIS, global money transfer at Western Union. 

Andy Newman, head of Debenhams personal finance, added: "We are really excited to be working with Western Union to provide a fantastic travel money service to our consumers nationwide. We now have travel money bureaux at over 100 of our stores and will be introducing a total of six more in the coming months.”

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