Retail Technology
| Log in | Subscribe



Subscribe | Log in
Retail Technology
Subscribe

Uniqlo launches AI assistant

By Retail Technology | Friday August 3 2018

Fashion retailer Uniqlo has launched a new mobile assistant that utilises voice recognition and artificial intelligence (AI)

Created by Inamoto & Co, the Uniqlo IQ assistant is available to customers through via the Uniqlo app, Line or Google Assistant.

The app’s features include hourly product rankings, searching by occasion type and finding items featured in monthly magazines. 

Digital realm

Once a product has been selected, users can either choose to shop by mobile or be directed to the nearest store to try on the goods.

Rei Inamoto, founding partner of Inamoto & Co, said: “As retail moves deeper into the digital realm, shopping needs to be not just portable and perpetual but personal as well. There has been a lot of talk about AI in the last few years but most use cases have been toys, not tools.”

The service is integrated into the Google Assistant app in Japan, which means that after saying ‘Uniqlo IQ’ or ‘Uniqlo FAQ,’ Google Assistant becomes Uniqlo IQ.

Related items

Boohoo selects new PXM provider

By Retail Technology | Retail Technology

C&A Brazil selects new PLM software

By Retail Technology | Retail Technology

Zadig & Voltaire unifies with new software

By Retail Technology | Retail Technology

New AI platform for Quiz

By Retail Technology | Retail Technology

Jigsaw extends IT help desk support

By Retail Technology | Retail Technology

La Halle implements new omnichannel platform

By Retail Technology | Retail Technology

Zalando utilises machine learning

By Retail Technology | Retail Technology

URBN expands payments

By Retail Technology | Retail Technology

Encuentro Moda adds RFID platform

By Retail Technology | Retail Technology

Isabel Marant uses lockdown to upgrade

By Retail Technology | Retail Technology