Luxury retailer Michael Kors is piloting a new platform for next generation customer engagement
It has selected the Aptos
ONE retail platform, which will allow customer transactions to be processed anywhere on locally resilient mobile devices – without the need for costly store servers.
The platform provides a performant environment when connectivity is suboptimal or even non-existent with native local business logic and automated data synchronisation.
“While the initial pilot deployment is focused on making the sale anytime and anywhere with a mobile device, ultimately we will be looking at how the Aptos ONE Platform can create a foundation to innovate faster, unify and streamline core commerce and customer enablement capabilities, and differentiate the Michael Kors
shopping experience in a way that is unique to our brand,” said Dave Kardesh, CIO at Michael Kors.
When deciding on what platform to implement, Kors was impressed with how the Aptos ONE Platform sits alongside and augments its current Aptos Store point of sale system to create a flexible, extensive and scalable technology ecosystem with a cloud-native, API-driven approach to deploying enterprise class software.