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Costa to unveil global IoT coffee machines

By Retail Technology | Monday September 23 2019

Costa Coffee will be deploying Costa Express internet-of-things (IoT) coffee machines throughout the world

Costa Express will utilise Eseye’s new AnyNet Active Management service to ensure its IoT connectivity service is delivering near 100% uptime, globally.

 

Eseye’s IoT technology will help the company to achieve its vision to transform the future of coffee retailing across the globe, through real-time data collection and an end-to-end IoT service that enables Costa Express to better monitor its machines and thus, reduce downtime, and create a unique competitive advantage in a crowded marketplace.

 

To achieve this, Costa Coffee has equipped its Express coffee machines with the Eseye AnyNet Secure multi-IMSI SIM, which connects to any available mobile network instantly, enabling cellular data access anywhere and communication to the back-end systems as soon as one of the 10,000 plus machines are powered on. 

 

The SIM also provides health-monitoring, local time synchronisation and data route information.

 

Connectivity service 

 

Costa Express is also utilising Eseye’s new AnyNet Active Management service, which provides a fully managed, proactive multi-network Switching as a Service capability with a dedicated Service Delivery Manager (SDM) to ensure its IoT connectivity service is delivering near 100% uptime.

 

Paul Borrett, systems and data director, Costa said: “Eseye’s fully redundant fault-tolerant network provides a managed connectivity service with a global footprint, while support for multiple cellular networks in each geographical region enables close to 100% connectivity uptime. This means that we can deploy connected devices and deliver premium quality drinks virtually anywhere in the world.”

 

 

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