Click here
Click here
Retail Technology, Retail technology News
Click here Click here

COVID-19 causes Ocado temporary shutdown

COVID-19 causes Ocado temporary shutdown
Thursday March 19 2020

Online grocer Ocado has temporarily closed their website as they look to meet demand during the coronavirus pandemic

It will be closed till Saturday to allow them to complete essential work to distribute delivery slots.

Ocado CEO Melanie Smith said: ‘Like all supermarkets, we are working round the clock to keep up with high demand and make sure all of our customers get what they need at this time – especially those more vulnerable and in isolation.

'As a result, we have made a decision to temporarily close access to Ocado.com so you will not be able to edit an existing order or book a new delivery for the next few days.

Loyal customers

Smith explained that the temporary closure will allow Ocado to complete essential work that will help to make sure distribution of products and delivery slots is as fair and accessible as possible for all our loyal customers.

Speaking today, Thomas Brereton, retail analyst  at GlobalData, added: “Ocado is not alone in facing these issues; at the time of publication, the transactional websites of rivals Waitrose and Sainsbury’s are also down. And while ASDA, Tesco and Morrisons are still persevering with online orders, the earliest available delivery slot (to central London) for all three is the end of the first week of April.”

Tagged as: Ocado | grocer | online | coronavirus | COVID-19

We use cookies

We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. By browsing our website, you consent to our use of cookies and other tracking technologies. You can read our cookie policy here.

MANAGE PREFERENCES
I AGREE

Your cookie preferences

Please indicate which cookies you are happy to accept. Settings will apply to your web browser on this device. You can change your preferences at any time by clicking the cookie `manage preferences` button in the cookie bar. You can read our cookie policy here.
Third party cookies used to serve you more suitable content
Tracking cookies that allow you to log into and register with this website
Close window